BEST Mobile App - Terms & Conditions Policies

Powercraft provides a technology platform that connects intending travellers with BEST Undertaking. It doesn’t operate any bus or offer the service of transportation to the User.

The bus ticket which Powercraft issues to a User is solely based on the information provided or updated by the BEST Undertaking .

The amenities, services, routes, fares, schedule, bus type and any other details pertaining to the bus service are provided by the BEST Undertaking and Powercraft has no control over such information provided by the bus operator.

In its role as a technology platform to facilitate transactions between the BEST Undertaking and the Users, Powercraft shall not be responsible for the operations of the BEST Undertaking, Timely departure or arrival of the bus, conduct of BEST Undertaking 's employees, representatives

All tickets issued shall be non-transferable.

For some reason, the money got deducted and ticket/pass is not issued, refund will be initiated automatically and money will be credited back to your account which is used for the transaction.

For other queries, write us on [email protected]

For online pass / mobile tickets, applicable refund will be credited to passengers credit card/netbanking account which was used for booking the ticket within 7 working days.